Three steps, and none of them is a spreadsheet
The contract
For each operator or company you record the rate plan, the discount and the departments the partner pays for: rooms, breakfast, transfers. Valid from a date, replaced by the next version when terms change.
The split at posting
A reservation made for the partner carries its contract. Every charge goes to the agency bill or the guest bill by department. The desk can move a line with one click, with a reason, and the move is audited.
Statement and invoice
At month end (or any period) the partner statement lists every stay, night and amount. One click issues the invoice and sends the e-invoice to rs.ge. Payments are matched and the aging report shows who is late.
What a contract carries
What the operator receives
| Stay | Guest | Nights | Amount ₾ |
|---|---|---|---|
| R-2026-000412 | Giorgi Beridze | 3 | 576 |
| R-2026-000418 | Anna Petrova | 2 | 384 |
| R-2026-000431 | Group · 8 rooms | 16 | 3,072 |
| R-2026-000455 | Levan Giorgadze | 4 | 768 |
| … 37 more stays | 7,680 | ||
| Total · VAT 18% included | 12,480 | ||
Companies, groups and online agents
Corporate contracts
Business travellers whose company pays for the room and breakfast while they pay for the minibar. Same contract model, invoice to the company with its tax ID.
Groups and series
A group booking holds many rooms under one operator with one rooming list. Nights for every room land on one agency bill; extras stay with each guest.
Online agents
Booking.com and Expedia stays are guest-paid; the commission is tracked per source in the reports. A partner portal for operators to see their own statements arrives in early 2027.
What hotels ask us about agency billing
Can a guest pay part of a stay that the operator booked?
Yes. The contract decides the default split; the desk can move any line to the guest bill or back, with a reason. Both bills always add up to the stay total.
The operator disputes a line on the statement. What then?
Every line links to the reservation, the posting and the person who posted it. You issue a credit note for the disputed amount; the original invoice is never edited, which is what your accountant and rs.ge expect.
Can we invoice weekly instead of monthly?
Statements can be produced for any period, and an invoice can cover any set of stays, including a single stay at check-out.
Do operators get their own login?
Not yet. A partner portal where operators see their statements, balances and allotments is planned for early 2027. Until then statements go out as PDF and e-invoice.